From the shop floor

Notes on running special orders

Everything we work out about special orders in independent retail, written down. No newsletter wall, no gated PDFs — the useful part is the page itself.

  • The Autofy pipeline board with twenty-nine special orders in flight across five columns — needs ordering, ordered with vendor, awaiting delivery, arrived in store, and ready for pickup — with sixteen marked overdue.

    · 5 min read

    Where each POS stops handling a special order

    A special order travels six stages from counter to pickup. Shopify POS Pro stops at stage 02, WooCommerce at 04, Lightspeed at 05. Here is what happens after that.

    • Special orders
    • Retail operations
    • Point of sale

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See the six stages running on your own orders.

Tell us how special orders move through your shop today and we'll set the demo up with your store's name on it. No cost, no pressure.

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