PRICING
Special Order Tracker pricing: a setup fee, then a monthly subscription.
All prices in Canadian dollars (CAD). One plan, month-to-month or paid for the year. Thirty days’ notice to cancel a monthly plan. No per-order fees, and no charge per staff seat: your whole team is included.
One-time setup
One fee. Your store, your brand and the orders you’re running today, all brought across.
SETUP
Setup
$750
One time
Everything needed to go live. $499 when you pay for the year.
- Store connection and catalogue import
- The open orders you’re currently running migrated in
- Your own order inbox address, with your supplier email forwarding set up for you
- Staff walkthrough
- Live within 14 days
YOUR BRAND
Branding
Included
No upcharge
Customers hear from your store, not from us.
- Your logo in the dashboard
- Your own tracking domain (like orders.yourstore.com)
- Emails sent in your store’s name
- Special workflows or custom features are quoted separately
The subscription
One plan, with unlimited orders and unlimited staff. Pay monthly, or pay for the year and get two months free.
MONTHLY
Monthly
$149
Per month
The whole system, for one location.
- Request → picked up pipeline
- Shopify, Lightspeed and WooCommerce arrival detection
- Automatic customer emails in your store’s name
- Supplier email reading: confirmations, shipping, backorders and dates filed for you
- To-order list for your buyer and delivery check-ins, by email
- Special orders, backorders, repairs and layaway on the same board
- Customer tracking page
- Reporting dashboard: pickup rate and where orders stall
- Unlimited orders and unlimited staff
FOR THE YEAR
Annual
$1,490
Per year, paid up front
Twelve months for the price of ten, and setup drops to $499.
- Everything in monthly
- Two months free, every year
- Setup $499 instead of $750
- One invoice a year
ADDITIONAL LOCATIONS
$99 / month each
Or $990 for the year. Each location gets its own board, plus one view across all of them.
ANNUAL BILLING
Two months free
Pay for the year up front: $1,490 instead of $1,788, and setup is $499.
CUSTOM WORK
Quoted separately
A special workflow or a feature built for your store is priced once we know exactly what it is.
What you are not charged for
NO PER-ORDER FEES
Track one order a week or two hundred; the price is the same.
NO CHARGE PER STAFF SEAT
Every person on the floor gets their own login, included.
SETUP IS ONE TIME
Billed once before go-live, never again.
The bar is simple.
If it saves you one or two orders a month, it has paid for itself. Try the live demo first, or book thirty minutes and we will walk it with you.
30 days’ notice to cancel